STORE POLICY

At Lex Skin Care Products, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

PRIVACY AT LEX SKIN CARE

Trust Us with Your Information

Lex Skin Care Pty Ltd recognizes the importance of your privacy, and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, we will only collect and wise your personal information as set out below. Our privacy policy is intended to represent industry best practice and comply fully with the Privacy Act 1988. 

Please also visit our terms and conditions section. A link yo these terms can be found at the bottom of our website.

Collecting Information about you:

Person information that can be used to identify you as an individual. The type of information we collect from you depends on how you use our website. 

Cookies:

Cookies are used on this website to collect information on how you use the site. Most web browsers are set to accept cookies. When you visit https//lexskincareaus@gmail.com our servers along with Google Analytics and other third-party programs track and record information that your browser sends.  This data may include: your IP address, pages viewed, product viewed, referring sites, time spent on site, product purchase information and other statistics relating to browsing behaviors. 

This information does not identify an individual and is only used for the purpose of aggregating and analyzing information in order to improve our product offering and user experience, store what's in your shopping cart and ensure our marketing is relevant. 

If you do not wish to receive any cookies you may set your browser to refuse cookies. Please note; if you do not accept cookies, you may have difficulty using some site functions.

Subscription/newsletters: 

When you create an account with us, we may need the following information from you: name, how you found us and contact information such as phone number and email address.

We may contact you at the email or other address which you provide to us in order to:

Provide you with updated information about our website; or

Provide you with other information about our products and services which you may enjoy.

If you are receiving promotional information and do not wish to receive this information any longer, you may remove your name from our list either by clicking the unsubscribe button at the bottom of a promotional email or e-mailing us at lexskincareaus@gmail.com and asking to be removed from our mailing list. Please allow 10 business days for this request to be processed.

Contests and Promotions:

On occasion, we may have contests and promotions that, in the event you wish to participate, will require you to supply identifying information, such as your name and email address. We need this information to notify the winners. In some cases, third parties will be involved in the contest or promotion and this information may be disclosed to them. If any such disclosure is made it will only be made in accordance with our Privacy Policy and any use by these third parties will be indicated within the terms of the contest or promotion.

Payment information:

When you place an order with us online you will provide information such as your name, delivery address, and contact details. We use this information to identify and process your order. When a purchase is made through our website customer credit card details are collected at each order. This information is not stored by us in any format.


Secure online payment:

There are a number of payment methods you can use when purchasing products from our website. Where you are directed to a third party website their privacy policy will govern the use of your information.

The payment process through our website is protected by industry standard encryption.


Disclosing information:


We do not disclose personal information about you to advertisers. Instead, advertisers may give us advertisements and tell us the kind of audience they wish to reach. We then take the advertisement and displays it to users who are most likely to have an interest in the product or service.

In order to operate the website or deliver a service, we may sometimes share your personal information with a service partner. We will not otherwise disclose your personal information to other companies without your explicit consent.


Access to information


If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by e-mailing us at lexskincareaus@gmail.com This information will be made available to you within 10 business days.

Changing and deleting information we hold. If at any time you wish to change personal information that is inaccurate or out of date, please contact us by e-mailing us at lexskincareaus@gmail.com and we will amend this record. If you have an account with us you may also be able to update the relevant information through your account.

If you wish to have your personal information deleted, please email us at lexskincareaus@gmail.com and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.


Storage of your information:


We will endeavor to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by us.


Password and login:


If we provide you with a user name and password you are responsible for the security of your password and log-in information. You take responsibility to ensure the confidentiality of this information.

Links to external websites:

Our website may have links to external websites. These linked sites are not under our control, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to read the Privacy Policy and the Terms and Conditions of the website.


Changes to this policy:

From time to time, our policies will be reviewed and may be revised. We reserve the right to change our Privacy Policy at any time and notify you by posting an updated version of the policy on our website.

We are always very happy to answer any questions you may have regarding privacy or security, via our contact form on our contact page or by email at lexskincareaus@gmail.com.

By using our site, you consent to our privacy policy.

TERMS & CONDITIONS AT LEX SKIN CARE

This Terms and Conditions document governs the use of (Lex Skin Care Australia) Online Service (the Service) including shopping and participation in promotions run by Lex Skin Care. You can access the Terms and Conditions at any time from the bottom of this page on the site.

Please read our terms and conditions carefully, as making a purchase or becoming a member signifies acceptance of these terms.

Products displayed on the site shopping areas can be purchased using a secure online Visa and MasterCard transaction facility or alternatively via PayPal.


Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.

For your own security and peace of mind, we cannot take orders via phone.


If you click on links and banners on Lexskincareaus.com, that take you to third-party websites, you will be subject to their privacy policies. Lex Skin Care cannot be held responsible for the actions of any third-party websites.

Lex Skin Care does not hold onto cardholder information.

For full information on our privacy and security measures, please visit Privacy and Security section above.

In order to complete a purchase, you will be asked to register as a member of Lex Skin care or checkout as a guest. By registering as a member you will be able to purchase Lex Skin Care products without re-entering your personal details.


By submitting an order, you agree to be bound by these terms and conditions.

We reserve the right to cancel orders at any time. Wholesale orders via our website will not be accepted. Please email lexskincareaus@gmail.com for wholesale opportunities.


All promotions, sales and codes will finish on the specified date according to AEST.

Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.


The customer is responsible for the importation of products into their country and must obey the regulations concerning customer requirements.


Amendments to orders can be made by contacting Lex Skin Care via email or telephone and speaking with someone who will then receive permission to change the order. If an order has already been despatched we will not be able to exchange the product.


The order must be paid for in full prior to delivery.


Orders can only be placed with lexskincareaus.com by persons with capacity to contact who are over the age of 18.

First-order discount. *Discount applicable for 14 days from date of sign up. It cannot be used in conjunction with any other offer. First, purchase only.

Your use of the Site and Content is at your own risk. If you don’t accept these Terms, or have issues with the Site or Content, your only remedy is to stop accessing or using the Site.


To the extent permitted by law, we exclude all liability for any direct, special, indirect, consequential or incidental costs, losses, expenses, and damages, exemplary or lost profits or any other damages of any kind incurred in any way

(including negligence).

Lex Skin Care does not hold responsible for customer purchases if products are not suitable for consumers. All product ingredients are listed on the back of each product label. It is the consumer's responsibility to access whether the product is suitable for their use. Lex Skin Care does not hold liable for the misuse of products by the consumer.


From 18th March 2020 until further notice, we will not provide a refund where you have simply changed your mind about products purchased from Lex Skin Care. Items Includes:

Hand Sanitizer Spray

Lex Skin Care

Tel: +61 422 550 887

16 Farr St, Marrickville 2204